Royale Chulan Bukit Bintang - Kuala Lumpur

ex. The Royale Bintang Kuala Lumpur

17-21 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 47800show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  361 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Malaysia

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Overview

The comfortable 4-star Royale Chulan Bukit Bintang Hotel is set in the popular district of Kuala Lumpur. Featuring functional architecture, the hotel is opened since 1999.

The center of Kuala Lumpur is 30 minutes walk from the property. The vicinity of a bus stop let you explore Rumah Penghulu Abu Seman and Petaling Street with no difficulty.

Guests will find business centers and banks in the neighborhood.

25 minutes' drive from Sultan Abdul Aziz Shah airport and 20 minutes' walk to Old Kuala Lumpur Railway train station.

Rooms

The property comprises 400 modern rooms appointed with complimentary Wi-Fi, individual climate control, cable television, a pantry and a private toilet. The guestrooms look out on the city center. An electric kettle, a dishwasher and coffee/tea makers are also provided for self-catering.

Eat & Drink

The hotel has a relaxed restaurant serving international meals. The night bar stocks coffee, tea and wines to enjoy in a welcoming atmosphere. A shopping area features Ichiban Boshi Ramen and Jalan Alor within 100 meters of the venue.

A buffet breakfast is served and charges are applicable. 

Services

Along with free private parking, an elevator and a news stand there are a meeting room, fax/photocopying services and a copier available on the premises.

Relax

Guests will benefit from a spa lounge, a health club and a sauna as well as steam baths, Turkish bath and massage. There are fitness classes and a gym provided at Royale Chulan Bukit Bintang Hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   20.  Number of rooms:   400.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Halal food
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Theatre
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • In-room air conditioning
  • Free in-room safe
  • Mini-bar
  • Adjoining rooms
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Mini-fridge
  • Electric kettle

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 2.  Maximum capacity of cots in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Bukit Bintang Monorail StationBukit Bintang Monorail Station1000 ft
Jalan AlorJalan Alor1000 ft
Low Yat PlazaLow Yat Plaza400 ft
Sungei Wang PlazaSungei Wang Plaza700 ft
Bukit Bintang PlazaBukit Bintang Plaza1000 ft
Farenheit 88Farenheit 881700 ft
Pavilion Kuala LumpurPavilion Kuala Lumpur2300 ft
Stadium NegaraStadium Negara2300 ft
Merdeka StadiumMerdeka Stadium3300 ft
Petaling StreetPetaling Street3900 ft55 Petaling Street
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Jalan AlorJalan Alor400 ftAlor
La Boca Latino BarLa Boca Latino Bar200 ftLot C3.10.03, Level 3
KameyaKameya200 ftBB Park, 7 Jalan Bukit Bintang
Tokyo DonTokyo Don200 ftTokyo Street, Levvel 6 Pavilion KL Shopping Mall
Theo Broma Chocolate LoungeTheo Broma Chocolate Lounge200 ftThe Pavilion - Level 4
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National Monument Kuala LumpurNational Monument Kuala Lumpur1.7 mi
Parliament HouseParliament House2.1 mi
Central Market aka Pasar SeniCentral Market aka Pasar Seni4600 ft
Kuala Lumpur Railway StationKuala Lumpur Railway Station1.0 mi
Putra World Trade CentrePutra World Trade Centre1.8 mi
Capital SquareCapital Square5000 ft
Suria KLCCSuria KLCC1.0 mi
KLCC ParkKLCC Park4600 ft
Open University MalaysiaOpen University Malaysia1.6 mi
Petronas Twin TowersPetronas Twin Towers1.0 miKuala Lumpur City Centre
Kuala Lumpur City Centre Kuala Lumpur City Centre 5100 ft Kuala LumpurMalaysia
Merdeka SquareMerdeka Square1.0 mi Kuala LumpurMalaysia
National Mosque (Masjid Negara)National Mosque (Masjid Negara)1.1 miJalan Perdana
National Science CenterNational Science Center4.4 miJalan Persiaran Bukit Kiara
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Getting around
Train
Old Kuala Lumpur Railway Station1.1 mi
Ampang Park Station1.4 mi
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Reviews
7.0
Very goodBased on  361  reviews

Rating by category:

8.0
Location
8.0
Service
7.0
Rooms
8.0
Dining
  • 7.8
    Fabulous

    Location

    bad Smell of room air. Probably from floor carpet

  • 4.6
    Guest rating

    Location

    The Buffet breakfast was really awful. It was 90% same for 5 days. Very spicy and poor variety, suitable maybe for local people. They need to look at it because so many foreigners stay at his hotel. One day we got up late and the room was not made even though we made a request during the day.

  • 4.6
    Guest rating

    During my stay here, i had to change my room twice. First, the air con wasnt cold at all. Second, the bed wasnt as big as the first room. Third problem i faced on, due to the connecting room i couldnt sleep well at night cause the next door room with a child was too noisy. I stayed at this hotel too last year, and the room was bigger than this time stayed, and i booked the same type of room as last year.

    Nothing

  • 6.2
    Good

    Location

    Service was too slow and rooms were too small.

  • 7.0
    Very good

    Good location.

    The phone connection was bad. I could not make an IDD call without first notifying the Reception Desk.

  • 6.2
    Good

    - The responsiveness of the staff

    - Rooms/corridors distinctivly smelling of tobacco smoke - WiFi access quite cumbersome - Luggage misplaced when moving rooms (due to tobacco smell) - Air-Con not working properly in one of the 2 rooms booked

  • 4.2
    Guest rating

    Location

    Staff attitude Room Facilities Not even hot water for 2 days

  • 5.0
    Guest rating

    Location

    The temperature of the room. The room smelling like smoke despite the floor being non smoking.

  • 6.6
    Good

    the location is good

    my reservation was not found, i had to find on my own (no problem i am a reservation manager in an Turin Hotel). I really did not appreciate the "person called to solve my problem in reservation to say to me next time please do not reserve so close to the arrival" now I can answer"please next time be so kind to do at the best your job"

  • 8.2
    Fabulous

    Good layout hotel, many cafe, restourans, shopping center around hotel Friendly, honesty hotel staff. We lose bag with camera's in a taxi, but hotel staff find our bag and send to us via DHL. Also very good Hard Rock Cafe Ruala Lumpur!

  • 7.4
    Very good

    The location was very good so handy to the shops etc. The breakfast was very nice and all good value.

    The pool closed at 6pm - way too early

  • 7.4
    Very good

    This is second time I stay at Royale Bintang Kuala Lumpur. I feel comfortable when stay there. Anyway, the room that I stay this trip is smaller than 1st trip. I'm not sure whether I pay the same amount or not and I feel not so good.

  • 7.0
    Very good

    The location is ideal for shoppers as it is in the middle of the shopping area and you can walk to the shops while at the same time it gives you privacy as it is at the end of the street where it is less busy. It is a homely place.

    1) I have been to this hotel three times in the last three years. The rooms are now a bit run down needs some paint and new carpets. 2) The front desk (checkin desk) staff are not trained well. When I checked in they said that my American Express card was not working. It was really embarrassing as this has never happened to me before as I have a big limit on it. When I checked with Amex they said I had absolutely no problem and I had a huge limit and the problem was with the hotel machines. This is correct as I used this card all over Kuala lumpur without a problem. When I was checking out one lady at the desk told me that they Dont accept American Express cards. I had to pay in cash which was not what I had planned and I was inconvenienced. Later after I had paid, I was told by a gentleman that they do accept Amex but their machine is not working but they can do it manually. They need to sort out their front desk people and train them properly. 3) The concierge is not honest. We booked a blue taxi to the airport paying a high price but we were given a red taxi to go in. The driver said that the red taxi was cheaper but that they had charged us more. The driver of the blue taxi had to pay the extra Rmy 50 to the driver of the blue taxi. This is bad and we felt cheated. On my previous visit, my airport drop was in the night and thedriver of the taxi ordered by the concierge was smelling of alcohol. We were really scared until we reached safely at the airport. The people at the concierge desk need to be changed. 4) Every day the breakfast menu was the same. We stayed a week and so it was not nice. The selection is very limited too. Most times the buns were over. They took long to refill. They should have bigger dishes with more food. The tables were also insufficient. We had to wait in a long queue for a long time to get a table. They should put in more tables. 5) The room rates are very high and the facilities are not worth it.

  • 4.6
    Guest rating

    Check-in must be at 2pm, not flexible for early check-in . Check-in for every customer take about 30 min, and cause a long queue at front desk on 6 Apr 2012.

  • 5.4
    Guest rating

    Seems to be the center of KL at the night, all people comes out.

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Highlights
7
Very goodBased on  361 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Malaysia

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 2.  Maximum capacity of cots in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Train
Old Kuala Lumpur Railway Station1.1 mi
Ampang Park Station1.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room